Meet Our Team
John Greenbank
President
John, as President, manages and directs KDL’s engineering, construction, operations, and sales functions. Under his hands-on leadership, the KDL fiber network has grown from a start-up to now cover more than 25,000 route miles in 24 states. John joined the company in 1992 and has been a key advisor.
Previously, John worked in the telecom industry for 12 years, running the government contracts section of two interconnect companies. He was responsible for submitting applications and then project managing those awarded to completion.
Cole Hawks
Executive Vice President
Cole joined KDL before KDL had built its first mile of fiber. During his tenure, he has served the Company in various roles and has provided support to most of the Company's departments. At current, Cole serves as the Company's Executive Vice President and also as a member of the Company's Board of Directors.
Cole's primary area of interest is in supporting the Company's sales team and in participating in the Company's business development initiatives.
Cole received his Bachelor of Business Administration in Management and Economics, Summa Cum Laude, from The Wichita State University and his Juris Doctorate from The University of Kansas School of Law.
Roger E. Domina
Vice President, Wholesale Sales
Roger is responsible for customer relationships and wholesale sales. He specifically oversees the account management functions that include working with carriers in support of meeting their needs for large amounts of bandwidth to serve their customer base.
Roger previously served as Vice President - Customer Operations until his current assignment which became effective in February, 2007. He has 36 years of experience in the telecommunications industry. Previously Roger worked at Verizon/GTE, where he served in a number of capacities over his 32-year career including Director of Enterprise Field Operations. In this capacity, Roger was responsible for all facets of customer service for Verizon's enterprise customers in a number of their top markets.
Roger attended Kearney State College in Kearney, Nebraska.
Jason W. Adkins
Vice President, Wholesale Sales-Wireless Carriers
Jason is responsible for customer relationships and wholesale sales for wireless carriers. He specifically oversees the account management functions that include working with wireless carriers in support of meeting their needs for large amounts of bandwidth to serve their customer base.
Jason previously served as Senior Vice President of Sales for Conterra Telecom Services until his current assignment with KDL. He has 14 years of experience in the telecommunications industry. Jason also worked in various VP/Director level positions at Norlight, Level 3, Telcove and KMC Telecom. Jason received his BBA in Marketing with a Minor in Economics from James Madison University and received his MBA with a concentration in management from Radford University.
David Dobbs
Vice President, OSP Engineering & Construction
David oversees the day-to-day operation of outside plant engineering, construction, cable maintenance, and project management for KDL’s fiber optic network.
David joined KDL in November, 2003. He has 20+ years of broad industry experience in project management and construction of fiber backbones, including route development, field mapping, CAD drawing, and permitting. While with KMC Telecom, David was instrumental in designing and constructing three city network builds primarily located on the East Coast and upper Midwest. These network builds included all associated backbone fiber and SONET rings.
In his most recent position as Project Manager with MCI, David was responsible for network design and project management of metropolitan access network builds in Baltimore, Richmond, and Washington D.C.
John Iber
Vice President of Operations
John manages the daily operation of KDL as Vice President of Operations. He leads the engineering, operation, maintenance, and service implementation functions. John joined the KDL team in April, 2005 and brings with him more than fifteen years of management experience.
John previously served as Chief Operations Officer at Manquehue Net where he was responsible for the repositioning and development of that CLEC in Santiago, Chile. He helped accomplish a successful merger, integration, and re-capitalization of the company. John held the position of Director of Fiber Operations at Williams Vyvx Services. During his tenure, John successfully implemented new systems software, created network planning and quality assurance teams, and related processes and standards.
John has also held various management positions with WorldCom/WilTel. He holds a Bachelor of Science in Electrical Engineering from Texas A&M University.
Brent Hill
Vice President, Pricing and Business Analysis
Brent leads the Pricing and Business Analysis teams for KDL. Brent came to KDL from Norlight, Inc. where he held the position of Senior Vice President, responsible for all sales, marketing, pricing, and customer-facing operations.
Prior to joining KDL, he garnered more than 17 years of sales, business management, and customer operations experience in the voice and data industry, plus more than five years working for Bell Labs in software development. Brent holds a Bachelors of Science in Computer Science from Purdue University and a Masters of Business Administration from Northern Illinois University.
John M. Campbell
Corporate Counsel
John manages the legal affairs of KDL.
The Company's Chairman, who, like John, is also an attorney by trade, promotes a "Business Person First -- Attorney Second" philosophy for the Company's attorneys. John too embraces this philosophy.
John is a graduate of IIT-Chicago-Kent College of Law and the University of Kansas. Previously, John served as Vice President and General Counsel of CAVU, Inc., a wireless broadband provider. He also served in various capacities at Sprint Communications.
Anthony J. Candelario
Corporate Counsel
Tony manages the legal and regulatory affairs of KDL. Tony has been intimately involved in obtaining the Company's CLEC and other regulatory certifications and has developed an expertise in negotiating interconnection agreements and pole attachment agreements.
Tony received his Bachelor of Science in Business Administration and Bachelor of Arts in Economics from the University of Kansas and his Juris Doctorate from the University of Kansas School of Law.
Before joining the company in October of 2001, Tony worked as corporate counsel for various public and private companies.
Terry J. Birk
Director, Customer Operations
Terry serves as KDL’s Director of Customer Operations. Prior to joining KDL, he spent 30 years in various roles at Norlight Telecommunications (formerly Midwestern Relay). He started out at Norlight in 1977 working as a Television Operations Center Technician in Arden Hills, Minnesota. Since that time, he has served as lead field technician in the Minnesota district, as Wisconsin District Manager, and as Manager of Microwave & Fiber Operations.
In 1996, Terry was appointed Director of Operations for the Norlight Network. In this role, he directed the Carrier Network Management Center, Norlight’s Network Planning & Provisioning Department and was responsible for all network field operations, maintenance, and inside plant construction. Prior to his current assignment, Terry served as Director of Transport Engineering.
Terry graduated from St. Paul Vocational Technical Institute in 1977 with a certificate in RF technology. He completed his studies for an Associate’s Degree in Business Administration in 1994, and he obtained his Bachelor’s Degree in Management Science with a minor in TQM at Cardinal Strich University in 2000.
Larry Duvall
Director OSP Project Management
Larry is responsible for Project Management on all KDL network builds where fiber optic cable is installed. This includes initial cost estimating through construction. Larry is also responsible for field engineering, permitting, and quality inspections.
Prior to joining KDL in 2009, Larry was Vice President of Deployment at CURRENT Group, a Broadband-over-Powerline provider in Dallas Texas. Before that, he was Senior Director of Outside Plant Construction and Maintenance services for WorldCom.
Larry has more than 20 years experience in all facets of the design and construction of telecommunications OSP facilities. Larry earned his Bachelor of Science in Mechanical Engineering from Oklahoma State University.
Mark W. Hagood
Director of Business Development
Mark is responsible for the business development aspects of network development. His primary duties include identifying network acquisitions and network swap opportunities and managing the contract negotiations and approval processes related to those transactions across key KDL functional groups. He also has responsibility for managing the relationships with municipal governments and negotiating city franchises and other like agreements.
Before joining KDL in 2007, Mark had 16+ years of experience focused on planning, development, and deployment of telecommunication networks. Highlights of his career include: negotiating municipal franchises in more than 120 communities and 26 states for MCImetro; implementing metro networks in Texas, New Jersey, and southern California for MFS; managing the asset sales and acquisition unit for Qwest Communications, where he completed asset sales and acquisitions valued at more than $1B; and serving as Subject Matter Expert (fiber optic networks) for Arrowhead Global Solutions on a classified government program valued at $54M.
Mark earned his Bachelors and Masters Degrees in Biology at the University of Richmond.
Russ Hall
Director, Special Projects
Russ has been with KDL since June, 1996 and has worked and managed many phases of the business including the NOC, Provisioning, Margin Assurance, Customer Service, Quoting, Grooms, and Network Planning. In his current role as Director of Special Projects, Russ is responsible for analyzing business units within KDL with an eye toward operational improvement and financial accountability.
Russ has been instrumental in KDL's growth and his strong operations and regulatory skills have served the Company well. He is also involved in network analysis, resulting in cost-saving opportunities for our Company and our customers.
Russ holds many telecommunications awards, certificates, and accreditations, and is an active leader in his community.
Jim Krutchen, PE
Director of Network Planning
Jim is responsible for all network planning and facilities engineering. He oversees testing and evaluation of new technologies to be deployed on the network. He sponsors the development of operational and planning support systems and databases, and he guides the development of best planning and best engineering practices.
Prior to joining KDL in 2009, Jim was the Chief Telecom Engineer at Freedom Telecom, and before that was the Chief Technologist at Zayo Bandwidth. He has 18 years designing, building and operating switched, fiber optic, wireless, cellular, microwave, data and Internet networks in local, regional, national, and international settings. He is very knowledgeable in the DWDM, SONET, SDH and Ethernet technologies of Infinera, Fujitsu, Cisco, Nortel, Juniper, Lucent, Alcatel, Ericsson, Marconi, and Ciena.
Jim is certified as a Professional Engineer from the Commonwealth of Pennsylvania, and achieved his Bachelor of Science in Industrial Engineering from the University of Arizona – Tucson, and his Bachelor of Arts in English Literature from the State University of New York College at Fredonia.
Nate Miller
Director, Field Operations
Nate oversees the day-to-day operations and maintenance of KDL’s fiber optic network. He directs the installation of all Inside Plant equipment and the activation of new fiber routes and systems. He manages the POP collocation build out and augmentation process for new sites required for expansion of the KDL network.
Nate joined the KDL team in May, 2003 and has overseen the rapid growth of the network and field personnel since that time. Prior to joining KDL, he spent 23 years working in Operations for MCI. During his tenure there Nate progressed from entry level technician, through various management positions, to District Manager of Operations for Tennessee and Kentucky. His responsibilities at MCI included Inside Plant, Outside Plant, Switching and Field Service management.
Angela Phaup
Director of Business Processes
Angela’s primary responsibility is to manage the company’s capital forecasting processes and to continuously improve its accounting processes. She evaluates the internal processes to identify more efficient methods to enhance the KDL financial position.
Angela served as the North America Controller for Gibbs Die Casting before joining KDL in March 2009. Prior to serving at Gibbs, she held various financial positions in the utility industry.
Angela is a Certified Public Accountant, and earned her Bachelor of Arts in Economics from Western Kentucky University and her Masters of Business Administration from Murray State University.
Bill Pigman
Director, Administration
Bill is responsible for all areas of administration for KDL, including accounts payable, billing, payroll, and margin assurance, and is actively involved in the management of the warehouse and all facilities-related activities.
Bill joined the KDL team in September, 2007 and has more than 20 years of management experience in finance, accounting, and treasury across a broad range of industries.
He graduated from Indiana University - Bloomington with both a Bachelor of Science in Quantitative Methods and a Masters of Business Administration with a concentration in Finance.
Bob Seger
Director, Service Activation
Bob has more than 15 years of experience in the telecommunication industry. Beginning in 1993 in the switchless reseller telecom environment, he was an operations manager for WATS/800 in Orlando. Bob moved to Evansville, Indiana in 1995 as Operations Manager for Telstar Communications, where he held positions as Director of Margin Assurance, Director of Mergers and Acquisitions, and Vice President of Local Services.
Joining KDL in 2003, Bob is currently Director of Service Activation which includes service delivery, pricing, and project management.
Bruce Speck
Director, OSP Engineering & Construction
Bruce joined KDL in September 2007; he oversees the daily operation of the outside plant, construction, engineering, and maintenance of the KDL fiber network. Bruce has more than 20 years in the industry that spans construction, maintenance, and engineering of basic POTS, broadband, and fiber. His background as a lineman, central office installer/maintenance tech, supervisor, and manager has brought a wealth of knowledge and experience to the KDL team.
Bruce spent fifteen years with Comcast Cablevision of Indianapolis and was instrumental in building the system from the ground floor. His managerial skills were used to establish a team of well-trained, knowledgeable, and qualified installers and technicians who maintained more than 3500 miles of cable and fiber. In addition, Bruce was responsible for building fiber network systems for private association groups to provide telephone, cable TV, and internet services to their respective groups.
Bruce is a graduate of ITT Technical Institute and attended Indiana University.
David Triplett
Director, Optical Engineering
David joined KDL in October, 2003 to help manage the inside plant planning and optical engineering functions for the KDL network. Prior to joining the KDL team, he held a variety of network planning and engineering positions with MCI/WorldCom, WilTel, McLeod, and Reliance Infocomm.
In his most recent position with MCI/WorldCom, David served in network planning and engineering roles, helping to facilitate the mergers and network consolidations of WilTel and LDDS, WorldCom and MFS, and WorldCom and MCI. While working for WilTel and McLeod, he managed the facility planning process for network space and power, as well as network planning for both the switch and transport networks. While working for Reliance Infocomm, David worked overseas and provided network planning, engineering, and provisioning guidance to the company in their efforts to transition from network construction to operating their network.
David received a Bachelor of Science in Electrical Engineering from the University of Tulsa.